Expert Salesforce Commerce Cloud Development Services

Expert Salesforce Commerce Cloud Development Services

Salesforce Commerce Cloud Development Agency

Services We Provide

Implementation

Our industry experts, including experienced SFCC developers, will take your website to the next level of innovation during the SFCC (SFRA or Site Genesis) implementation.

Upgrade & Migration

Our migration services ensure a seamless upgrade and transition to your Salesforce E-Commerce Cloud Platform, minimizing downtime and maximizing business benefits.

System Integrations

Integrate your SFCC websites to feature-rich third-party API/services, adding significant value to your online business.

Application Development

Develop custom applications with our end-to-end app development services, specializing in Salesforce Commerce Cloud solutions, from concept to delivery.

UI/UX Design & Development

We guarantee enhanced usability and increased customer engagement on your SFCC websites through our expert UI/UX design and development services.

QA Manual / Automation

Our QA experts detect issues manually or automatically, ensuring top quality for your Salesforce Commerce Cloud services. We find and fix them efficiently.

24/7 Support & Maintenance

Mitigate online business risks with our expert support. Our 24/7 Support & Maintenance services ensure your website operates seamlessly and reliably.

Dedicated Resources

We provide dedicated developers and expert engineering teams, enabling you to focus on business growth while we handle the end-to-end development and management of your Salesforce Commerce Cloud platform.

Salesforce Commerce Cloud

Achieve your retail goals using the world’s #1 enterprise cloud commerce platform

Ecommerce Storefront Application

Develop a store effortlessly with a feature-rich storefront, enabling seamless multi-currency and multi-lingual transactions in a responsive design with just a few clicks.

Custom Shopping experience

Build personalized shopping experiences for your valued customers with a vast library of certified integrations, loyalty programs, and payment accelerators.

Cart and Checkout Enhancements

Boost conversions across devices with features like streamlined user flows, saved cart functionality, and the convenience of Apple Pay web checkout options.

Customer Service Capabilities

Customer Service Capabilities

Speed up phone orders and streamline checkout by integrating directly with your online store and accessing customer order history in real-time.

System Integration

ERP

Provide the best buying experience by connecting your ERP with Salesforce commerce cloud.

Inventory

Sell and supervise inventory easily with a custom Salesforce Commerce Cloud integration.

Order Management

Align your eCommerce platform with your fulfillment process for easier management.

Reliable Expert Support

We have a dedicated service team to aid with your digital projects. We assist, mentor, grow and help manage your projects. We deliver support whenever needed.
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FAQs

Salesforce Commerce Cloud, also known as Salesforce B2C Commerce, is a cloud-based eCommerce platform that offers a wide range of features and capabilities for businesses of all sizes. Some of the major features and capabilities of Salesforce Commerce Cloud include:


  • Personalization:

    Salesforce Commerce Cloud offers a wide range of personalization features, including product recommendations, targeted promotions, and dynamic content.


  • Content management:

    Salesforce Commerce Cloud provides powerful content management capabilities, including the ability to create and manage pages, products, and categories, as well as the ability to manage and deliver rich media.


  • Mobile optimization:

    Salesforce Commerce Cloud is optimized for mobile, allowing businesses to deliver seamless, personalized experiences across all devices.


  • Order management:

    Salesforce Commerce Cloud provides robust order management capabilities, including the ability to process and fulfill orders, manage returns and exchanges, and track inventory levels.


  • Marketing automation:

    Salesforce Commerce Cloud offers a wide range of marketing automation tools, including email marketing, loyalty programs, and segmentation.


  • Business intelligence:

    Salesforce Commerce Cloud provides advanced analytics and reporting capabilities, including real-time performance metrics, customer insights, and predictive analytics.


  • Community management:

    Salesforce Commerce Cloud provides a social platform for customers to connect, share and shop together.


  • Site search:

    Salesforce Commerce Cloud offers powerful search capabilities, including faceted search, spelling suggestions, and synonyms, to improve the customer experience.


  • Payment and shipping integration:

    Salesforce Commerce Cloud can be integrated with a wide range of payment gateways and shipping providers, to provide customers with a seamless checkout experience.


  • Salesforce Commerce Cloud is a comprehensive eCommerce platform that offers a wide range of features and capabilities to help businesses grow and optimize their online sales.

    Salesforce Commerce Cloud (formerly known as Demandware) is a leading eCommerce platform that offers a wide range of features and capabilities for businesses of all sizes. In terms of features, Salesforce Commerce Cloud offers a variety of tools for product and order management, customer management, marketing, and analytics. It also provides a number of B2B and B2C commerce solutions, including account management, quote and ordering features.


    In terms of scalability, Salesforce Commerce Cloud is designed to handle high volumes of traffic and sales, and can easily scale up as the business grows. This is a significant advantage for businesses that have high-volume sales or expect to grow quickly.


    In terms of performance, Salesforce Commerce Cloud is known for its fast loading times and ability to handle large amounts of traffic. It also provides businesses with a variety of security and compliance features to keep customer data safe.


    When comparing Salesforce Commerce Cloud to other eCommerce platforms, it's important to note that Salesforce Commerce Cloud is a cloud-based platform, which means that businesses don't need to worry about hosting and maintenance. Additionally, Salesforce Commerce Cloud is a SaaS (Software as a Service) solution, which means that businesses don't need to worry about software updates and upgrades. Overall, Salesforce Commerce Cloud is a powerful and flexible eCommerce platform that offers a wide range of features and capabilities for businesses of all sizes.

    Yes, Salesforce Commerce Cloud supports multiple languages, currencies, and taxes. It allows businesses to create and manage localized storefronts and offers built-in support for multiple currencies and taxes. This allows businesses to easily expand into new markets and sell to customers globally, while ensuring that all transactions are processed correctly and in compliance with local laws and regulations. Additionally, Salesforce Commerce Cloud also offers tools to manage translations, currency conversion, and tax calculations. This ensures that customers see prices and product information in their local currency and that all transactions are processed correctly with the correct taxes applied.

    Salesforce Commerce Cloud is equipped to handle both B2B and B2C sales. It includes features such as account management, where businesses can create and manage customer accounts, set up different pricing and discounts for different customer groups, and track customer activity. It also includes quote and ordering features, where businesses can create and manage quotes and orders, track order status, and process refunds


    Additionally, Salesforce Commerce Cloud offers advanced order management capabilities that allow businesses to easily manage their products, inventory, and orders. It also allows for the creation and management of customer segments and groups, and provides a customer self-service portal where customers can view their order history, update their information, and manage their subscriptions.


    Overall, Salesforce Commerce Cloud is a powerful eCommerce platform that offers a wide range of features and capabilities for businesses of all sizes and types, including those that need to handle high volumes of products, orders, and customers.

    Salesforce Commerce Cloud is designed to meet the security and compliance requirements of eCommerce businesses. It offers a range of security features such as encryption of sensitive data, secure data centers, and compliance with industry standards such as PCI-DSS, SOC 2, and ISO 27001.


    Additionally, Salesforce Commerce Cloud also includes features such as fraud detection, two-factor authentication, and access controls to ensure the security of customer data and transactions. Additionally, it also supports compliance with regulations such as GDPR, HIPAA, and others. Salesforce is also continuously updating its security features to meet the latest industry standards and regulations to provide businesses with the best security measures possible.

    Salesforce Commerce Cloud has built-in personalization and customer segmentation capabilities that allow eCommerce businesses to tailor their customer's experience based on their behavior and preferences. With Salesforce Commerce Cloud, businesses can create targeted offers and recommendations, personalize product recommendations, and segment customers into groups based on their behavior, such as purchase history, browsing behavior, and other data points.


    Additionally, businesses can also use Salesforce's AI-powered Einstein Predictions to create more accurate customer segments and predict customer behavior. These capabilities can help businesses to increase customer engagement and conversion rates, and ultimately drive more sales.

    Yes, Salesforce Commerce Cloud can be used for both B2B and B2C eCommerce on a single platform. It offers features such as account management, quote generation, and ordering capabilities that are specific to B2B sales, as well as features for personalization and customer segmentation that are commonly used in B2C sales. Additionally, Salesforce Commerce Cloud's integration capabilities allow businesses to connect their eCommerce platform with other enterprise systems such as CRM and ERP, making it a versatile solution for both B2B and B2C sales.

    Bizmia has extensive experience in Salesforce Commerce Cloud development. We have been working with Salesforce Commerce Cloud for several years and have a team of certified Salesforce developers.


    • Experience with Salesforce Commerce Cloud:

      Our developers have experience working with Salesforce Commerce Cloud platform, which makes us well-versed in the latest features and capabilities of the platform.


    • Complex integrations:

      We have experience working with complex integrations, such as CRM, ERP, custom API's and third-party extensions.


    • Wide range of industries:

      We have experience working with a wide range of industries, including retail, manufacturing, healthcare, and more, which allows us to understand the specific needs of different businesses.


    • Customization and extension development:

      Our team has experience in developing custom modules, plugins, and extensions to add new features and functionalities to the store.


    • Multichannel sales and marketing:

      Our team has experience in handling multi-channel sales and marketing, which helps businesses to reach customers across different channels.


    • Personalization and customer segmentation:

      Our team has experience in personalization and customer segmentation, which helps to deliver personalized experiences to customers.


    • Performance optimization:

      Our team has experience in optimizing the store's performance to ensure that it remains fast and responsive.


    Our company has considerable experience in Salesforce Commerce Cloud development, working with Salesforce Commerce Cloud platform, and has experience working with a wide range of industries, complex integrations, customizations, multi-channel sales and marketing, personalization, and customer segmentation, and performance optimization. This breadth of experience allows us to understand the specific needs of different businesses and deliver solutions that meet their requirements.

    Bizmia has extensive experience in Salesforce Commerce Cloud development. We have a team of certified Salesforce Commerce Cloud developers who are well-versed in the latest features and capabilities of the platform.


    When it comes to customization and integrations within Salesforce Commerce Cloud, we follow a structured process to ensure that the final solution meets the specific needs of the business. This includes:


    Understanding the business requirements: We work closely with the client to understand their specific needs and requirements. This includes understanding the business processes, the current system, and any integrations that are required.


    Identifying the right solution: Based on the business requirements, we identify the right solution that meets the client's needs. We also consider the limitations and capabilities of Salesforce Commerce Cloud to ensure that the solution is feasible.


    Designing and developing the solution: Once the solution is identified, we design and develop the solution. This includes customizing the platform, developing custom features, and integrating with other systems as required.


    Testing and deployment: We thoroughly test the solution to ensure that it meets the client's requirements and that it is fully functional. Once testing is complete, we deploy the solution.


    Maintenance and support: We provide ongoing maintenance and support to ensure that the solution remains functional and that any issues are resolved promptly.


    Our company handles customization and integrations within Salesforce Commerce Cloud by following a structured process that includes understanding the business requirements, identifying the right solution, designing and developing the solution, testing and deploying the solution and providing maintenance and support.

    Yes, we provide ongoing support and maintenance services even after the solution is launched. Our team will work closely with you to ensure that your Salesforce Commerce Cloud platform is running smoothly and that any issues are quickly resolved. We can also provide regular updates and upgrades to ensure that your platform stays up-to-date with the latest features and capabilities.


    Additionally, we can provide ongoing monitoring and performance optimization services to ensure that your platform remains fast and responsive. Overall, our support and maintenance services are designed to ensure that your platform continues to meet the needs of your business and your customers.

    Salesforce Commerce Cloud is a powerful and flexible eCommerce platform that offers a wide range of features and capabilities to help businesses grow their online sales. Some of the key benefits of using Salesforce Commerce Cloud include:


  • Scalability:

    Salesforce Commerce Cloud is designed to handle high volumes of sales and can easily scale up as your business grows.


  • Personalization:

    Salesforce Commerce Cloud offers advanced personalization and customer segmentation features that allow you to target specific customer segments and provide tailored shopping experiences.


  • Integration:

    Salesforce Commerce Cloud is built on the Salesforce platform, which means it can easily integrate with other Salesforce products such as Sales Cloud, Service Cloud, and Marketing Cloud.


  • Multichannel support:

    Salesforce Commerce Cloud supports multiple sales channels, including web, mobile, and in-store, allowing you to reach customers wherever they are.


  • Advanced analytics:

    Salesforce Commerce Cloud offers advanced analytics and reporting capabilities, which provides businesses with deep insights into customer behavior and sales performance.


  • Security:

    Salesforce Commerce Cloud is built on the Salesforce platform, which is known for its robust security features, which helps to protect sensitive customer data.


  • Support:

    Salesforce Commerce Cloud is backed by a global network of partners and experts, which means that businesses can access the support they need, when they need it.

  • Salesforce Commerce Cloud is a feature-rich eCommerce platform that offers a range of tools and capabilities for businesses looking to grow and scale their online sales.


  • Commerce Cloud Digital:

    A cloud-based platform that allows businesses to create and manage their online store.


  • Storefront Reference Architecture:

    A set of best practices and guidelines for building and managing an eCommerce storefront.


  • Commerce Cloud Endless Aisle:

    Allows businesses to expand their product offerings by integrating with external catalogs and marketplaces.


  • Order Management:

    Provides businesses with advanced order management capabilities, including the ability to create and edit orders, track order status, process refunds, and generate invoices and packing slips.


  • Commerce Portals:

    Provides businesses with the ability to create and manage customer portals, where customers can view their order history, update their information, and manage their subscriptions.


  • Commerce Platform:

    Provides businesses with the ability to create and manage a wide range of products, inventory, and orders. Benefits


  • Enhanced marketing tools:

    Salesforce Commerce Cloud offers a wide range of built-in marketing tools, including email marketing, loyalty programs, customer segmentation, and personalized product recommendations.


  • Predictive Intelligence:

    Salesforce Commerce Cloud offers predictive intelligence capabilities that allow businesses to better understand and predict customer behavior.


  • Open Customization:

    Salesforce Commerce Cloud provides businesses with the ability to customize their storefront and add new features and functionalities as needed.


  • Mobile Friendly:

    Salesforce Commerce Cloud is designed to be mobile-friendly, which means that businesses can easily create and manage mobile-responsive storefronts.


  • Enhanced Scalability:

    Salesforce Commerce Cloud is designed to handle high volumes of sales and can easily scale up as the business grows.


  • Omnichannel Capabilities:

    Salesforce Commerce Cloud offers a wide range of tools and capabilities for businesses looking to sell across multiple channels, including online, mobile, social, and in-store.


  • Internationalization:

    Salesforce Commerce Cloud offers a range of tools and capabilities for businesses looking to sell in multiple languages, currencies, and taxes.


  • Good Customer Support:

    Salesforce Commerce Cloud offers a range of customer support options, including online documentation, community support, and dedicated customer support teams.

  • Yes, Salesforce Commerce Cloud is headless, meaning that it allows for the separation of the front-end and back-end of the platform. This allows for greater flexibility and scalability in terms of the user interface and customer experience. The platform fully supports headless use cases, enabling businesses to power great experiences across all their channels for B2C, B2B, and B2B2C commerce functionality.

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